Sally, 58, from Perth in Western Australia, travelled to Bangkok for a full facial rejuvenation after years of feeling unhappy with her jawline and neck. She had thought about surgery for a long time before she felt ready, and she researched carefully — speaking to several companies before choosing Beauty Butler and Dr Note at World Medical Hospital. She travelled with her husband, and describes the result as life changing.
Sally had been unhappy with her face for a long time. Jowls, a soft neck and a slightly receded chin had bothered her for years, and it had started to affect how she carried herself in everyday conversation.
"I had really bad jowls. I had a turkey neck and quite a receded chin, which has really bothered me for a long time. I would often talk to new people and cover up my face."
She had considered surgery for several years before she felt ready to act on it. Thailand appealed to her because of the sheer volume of experience surgeons there have, and she did a lot of research before making contact with anyone.
She phoned several companies. Most of them pushed. One did not.
"I had phoned and spoken to some other companies, but I found them really pushy, really, really persistent. She talked me through everything, told me about the surgeons. When I made that first contact, she didn't ring me again. She let me contact her again when I was ready."
An online consultation with Dr Note settled the decision. Sally describes him as funny and friendly, and says the care he had for his work was obvious within minutes.
The pricing was equally straightforward. Everything was arranged and paid before she left Australia, with nothing further to settle on arrival.
Before Sally left Perth, an eSIM had already been set up on her phone. It activated the moment she landed. Her airport meet and greet, transfer and hotel were all organised, so there was nothing for her to work out after a long flight.
Sally travelled with her husband, and is clear about how much that mattered to her.
"Absolutely, I couldn't have done it without the support of my wonderful husband. I'll tell you what, he's the best pillow puffer."
On surgery day, one of the Beauty Butler nurses accompanied Sally to the hospital. She was nervous, but mostly she was ready. Her first impression of World Medical Hospital was of how clean, modern and calm it was — different, she says, to what she was used to at home, and she has worked in a hospital before.
Dr Note came to her room with his team beforehand to talk through exactly what was bothering her and what she wanted. Sally waited a couple of hours before going in, and expected the nerves to build. They did not.
"I felt so calm. I didn't feel anxious at all. I was actually feeling surprisingly calm. I thought I was in really good hands."
She stayed one night at the hospital. The ward nurses checked on her regularly through the night, and her husband was with her when she came back to her room.
Sally is open about the early recovery, and her honesty is worth reading if you are considering facial surgery yourself. The first two to three days were tough. On day two she looked in the mirror and did not recognise the face looking back.
"The second day, I looked in the mirror and got a little bit scared, but I was so swollen that I didn't recognise myself."
That feeling is common after a facelift, and it passes. For Sally it passed on day four.
"Day four, I think I started to turn the corner on day four. It just got better and better."
Pain was not the issue she had braced herself for. Her eyes were uncomfortable rather than painful in the first few days, and she stopped taking pain medication after day two.
Back at the hotel, the Beauty Butler nurses visited daily to clean her wounds and check on her healing. A WhatsApp group meant she could ask a question at any hour and get an answer, and if something worried her, a nurse came back to check on her again.
"The aftercare is second to none with Beauty Butler."
Sally had three lymphatic drainage massages during her stay, done by the in-hotel therapist, and credits them with bringing her swelling down. Her advice to future patients on that point is emphatic: book your massages. She also had a session of hyperbaric oxygen therapy on day ten and would happily have had another before flying home.
Between appointments there was room to enjoy Bangkok at a gentle pace — a canal tour and lunch organised by the team, a little shopping, dinners out with her husband.
One of the things Sally did not expect was the other patients staying at the same hotel. She connected with one woman in particular, and the two of them went through their recovery side by side.
"There's one particular lady we have really connected with, and I think we're just going to be lifelong friends now, going through this journey together."
At day eleven, Sally is still numb and still feeling tight, both of which she expected for a few more weeks. What she notices most is her chin and her side profile. Dr Note's approach, she says, was always about keeping her looking like herself.
"I have now zero regrets and I feel 100 percent safe with Beauty Butler, with the surgeons, with the hospital, with the aftercare, with everything. The whole process, it wasn't rushed. I did it all in my time."
She is already thinking about coming back for a breast reduction, and says she would not go anywhere else.
"It's honestly life changing for me. I feel like a new woman. Sally 2.0, here I come."
If Sally's story resonates with you, Beauty Butler is here to guide you through every step. From consultation and surgeon selection to hospital coordination, aftercare, and recovery support, every detail is carefully managed so you can focus on healing.
Start your consultation with Beauty Butler today and receive a personalised treatment plan designed around you.


Elizabeth’s Transformation, Breast Lift with Augmentation and Tummy Tuck in Thailand
Elizabeth's Journey
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